REFUND POLICY

At Antidote, quality is our highest priority. We aim to put healthy and tasty bottles of juice into the hands of every customer. However, we acknowledge that sometimes, you may not be entirely satisfied with your purchase. If so, we’re here to help you sort it out. We are open to considering refunds on a case-by-case basis. Full or partial refunds may be processed based on the feedback we receive. Please note that there will be a small fee that is charged by the payment processor. If there is an issue with your order, please send us a photo of the products you received to our email or WhatsApp helpline. Please note that due to the nature of our products, we do not provide any returns or exchanges. For the rescheduling of deliveries, please inform us at least 1 day in advance. To request same-day deliveries, kindly write to us. Please note that we will not refund orders from customers who assume they will receive same-day delivery. However, we are happy to reschedule the order for you.