Refund Policy
At Antidote, quality is our highest priority. We aim to put healthy and tasty bottles of juice into the hands of every customer. However, we acknowledge that sometimes, you may not be entirely satisfied with your purchase. If so, we’re here to help you sort it out. We are open to considering refunds on a case-by-case basis. Full or partial refunds may be processed based on the feedback we receive. Please note that there will be a small fee that is charged by the payment processor.
If there is an issue with your order, please send us a photo of the products you received to our email or WhatsApp helpline.
Please note that due to the nature of our products, we do not provide any returns or exchanges.
Shelf Life
Our Kombucha can be kept for 1 month if refrigerated up till consumption.
Delivery Info
We provide FREE Islandwide delivery to your doorstep between 6PM to 10PM.
Please ensure that there is someone at the point of delivery to receive the package. Fresh juices should not be left unattended. Ensure that juices are refrigerated immediately upon receipt.
Anonymous –
Nicolas G. –
Very yummy flavors! Delivered cold, in thermal case, with ice packs!
Joan Lee –
the drinks are great!
Zubaidah A. –
Very prompt with request and went all out to get it right.
Connoisseur Pixy –
All taste great and I trust they do a wonderful job for our guts.